Last Updated: Aug 25, 2026
Read Time: 2 mins
Have you ever heard of a public adjuster? Most people have not. When you file a claim with your homeowner’s insurance carrier, the company assigns an employee–called an “adjuster”– to investigate and handle the claim. The adjuster’s duties might include, among other things, to visit the damage site, to take photos, to hire and analyze data from cause and origin investigators, to parse what part of your damage is covered vs. what is not covered, and to coordinate with damage estimators and/or potential contractors.
At some point, the adjuster will arrive at some plan of action to ultimately resolve your claim. This could range from supervising re-construction or repair, to simply giving you a check and letting you oversee your own repairs.
What if you disagree with the insurance company adjuster?
But what happens when you disagree with the adjuster? What if you believe the amount you’re being offered is a low-ball offer, is based on estimates from contractors who you think aren’t “up to snuff” so to speak, or is based on a scope of repair that you don’t believe fully remedies your problem?
What do you do?
Well, you can always call a lawyer. That’s a given. However, you might be better served to first consider a less “nuclear option” than going legal. Indeed, you might first consider utilizing the services of a public adjuster.
What is a Public Adjuster?
A public adjuster is a licensed professional who works exclusively for the public as a counterweight to the in-house adjuster who is employed by your insurance company.
Need an Insurance Lawyer?
If you have an insurance claim that you’ve been unable to resolve, call us at (901) 372-5003 or email us here. Do not delay. There are deadlines in insurance policies that you don’t want to miss. Visit out website to learn more about us.
Patterson Bray
20+ Years of Experience
24/7 Call Answering
Nashville & Memphis Offices
Reach out to Patterson Bray and an attorney will follow up with you soon.
Posted on Google Ashton HTrustindex verifies that the original source of the review is Google. We’ve had an outstanding experience with this firm across multiple needs, including trust document creation and forming an LLC. From start to finish, they were professional and proactive. They made sure we understood every step of the process and checked in to confirm our preferences, as well as offering thoughtful alternatives whenever something didn’t feel like a good fit. That level of communication and attention to detail is rare. Every interaction built confidence that we were in the right hands. They not only handled the legal work effectively, but also made the entire process feel manageable and well-guided. We cannot recommend them highly enough and will absolutely continue using them in the future.Posted on Google Judy sTrustindex verifies that the original source of the review is Google. Attorney Judith Denham and her legal assistant, Gaby Wright, made a great team in creating a trust for me. Judith explained everything in a clear, cohesive way and set up a trust in a timely manner. She gave me a binder for my trust with all the legal paperwork sectioned off in tabs so I can find things easily. When I had questions, Judith and Gaby were responsive and helpful. I give them my highest recommendation.Posted on Google Nancy JTrustindex verifies that the original source of the review is Google. I am so pleased with my new relationship with Judith Dunham and her fantastic team! They helped me create a Trust and end of life documents that I understand and feel very comfortable with. It’s a relief to have this life task well updated and I’m very grateful to Judith, Gabby and the whole team! If you’re looking for very professional, reliable assistance with these type documents, they are wonderful!Posted on Google Davis WTrustindex verifies that the original source of the review is Google. This website was clear and easy to navigate. It does a good job of explaining services and further supports itself with testimonials.Posted on Google MTrustindex verifies that the original source of the review is Google. I had a few (what I would consider) silly questions to ask the legal team at Patterson Bray PLLC. Having very little knowledge of the situation I needed clarity on, I had no idea what to expect. I was met with nothing but professionalism and warmth from attorney Rachel Meadows. She gave me information I didn’t even remotely consider, and my questions were thoroughly answered without judgement. She could have certainly given me less detailed responses, but I felt that she genuinely cared about my situation, and appreciated her taking me seriously. I’m extremely impressed with the service I received from this law firm and will happily recommend it.Posted on Google Zack CTrustindex verifies that the original source of the review is Google. After bringing up my specific legal issue, I was quickly and throughly informed on how to get started with hiring an attorney as well as informed on whether or not I have a claim to begin with. They answered all of my questions professionally to a point that I feel extremely satisfied with using their services.Posted on Google Dennis nTrustindex verifies that the original source of the review is Google. Very clearly explained their pricing structure. Rachel was wonderful to speak with.Posted on Google Marilyn ATrustindex verifies that the original source of the review is Google. Carlisle Dale was very helpful with Estate Planning; outlined strategy, estimates and followed-up promptly with well organized deliverables. Thank you!
comes next.